Jo started in insurance in 1999 working for Norwich Union, as they were at the time, in the Personal Lines Telephone Team as a Customer Service Assistant. Jo was promoted to Team Leader in 2001 where she remained until the Cambridge Office was closed mid 2002. After a brief spell out of insurance, Jo started with S-Tech in August 2003 as a Personal Lines Account Handler. After that she moved into the Commercial Department as an Account Handler in 2005 and became a Team Leader in 2006. After her second period of maternity leave in 2016 Jo decided to leave the Team Leader role behind and now continues to work as a Commercial Account Handler where the majority of her clients are in the Technology and Life Science sectors.
Outside of work Jo has two young children who are very time consuming. She enjoys spending time with family and friends and nights out when babysitters (i.e grandparents) allow.