Home Personal Landlord Insurance Landlord Insurance Landlord Home Emergency Cover

Home Emergency Cover is vital in a crisis, especially for Landlords and homowners. That’s why, our parent company, Alan Boswell Group, in conjunction with Collinson, provides swift and effective assistance when a domestic emergency occurs. We offer landlords and tenants a reliable service, fully qualified engineers and a speedy, helpful response. Cover includes plumbing and drainage problems, failure of utilities, infestation of vermin and damage caused to external locks, doors or windows, rendering the property insecure.

Prices start from £100 with no excess
Cover for domestic emergencies including boiler breakdown
Unlimited number of claims (up to £500 per claim)
24/7 emergency helpline (even on Christmas Day)

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01223 324233

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Today

The Alan Boswell Group Difference

We have worked with landlords and homeowners for more than 30 years and our Home Emergency Cover has evolved meet the needs of our clients. Many policies will limit usage of the policy and restrict what is classified as an emergency. Our policy provides wide cover, whether you are a homeowner or landlord with one or multiple properties.

Home Emergency Cover in detail

Defining what is a domestic emergency can be subjective. Here’s what’s covered by Home Emergency insurance:

Heating Cover for complete failure or breakdown of either the heating and/or hot water supply.
Plumbing Cover for sudden failure of, or damage to, the plumbing and drainage system.
Utilities Cover for sudden and complete failure or breakdown of the electricity or gas supply.
Alternative accomodation Up to £100 costs for alternative accommodation if your house is uninhabitable as a result of a claim.
Storm Damage to the roof of your property caused by storm, fallen trees and branches.
Security Damage caused to external locks, doors or windows leading to an unsecured property.
Infestation Cover for infestation of vermin.

This product is designed to be used in the event of a domestic emergency and is not a maintenance contract.

Home Emergency Cover can only be purchased if you hold either home or landlord insurance through Alan Boswell Group.

What is not covered?

Boiler systems over 15 years old, or with output of more than 60 kilowatts.
Any domestic emergency in a property that has been unoccupied for more than 30 days.
Failure of boilers or heaters that have not been maintained, inspected or serviced by a qualified person within the last 12 months.
Any claims arising within the first 14 days of the policy start date.

Relevant document

Download - Policy Wording

Download - IPID

FAQs

I’m still not sure what constitutes a domestic emergency?

The definition used is: “An insured event that makes your home uninhabitable.” E.g. you can’t secure the property, can’t heat the property etc.
Is there a limit to the number of callouts I can have?

No, callouts are unlimited.
Is there a limit per claim?

You can claim up to £500 per incident including parts, labour, material and VAT. Claims for alternative accommodation are capped at £100.
Can I buy Home Emergency Cover on its own?

No, Home Emergency Cover can only be purchased if your own or let property is insured via Alan Boswell Group.
Is this cover available for overseas properties?

No, cover is only available for UK properties.
I’ve been told my boiler needs to be replaced. Does this insurance policy cover the replacement?

No, the policy only covers emergency repairs to the boiler.