At Alan Boswell Group, we take the issue of privacy very seriously. We would like to assure visitors to our site of the security, privacy and confidentiality that they would expect from a leading financial services institution. The following Privacy Notice’s explains how, why and when you use your data.
The data we collect may be used:
In assessing any claims you may make against a policy, checks may be made against publicly available information about you (such as electoral roll, county court judgements, bankruptcy orders or repossessions). Your information may also be shared with other insurers either directly or via those acting for insurers (e.g. loss adjusters and investigators).
It may be necessary to transfer your information to other companies within the Alan Boswell Group or service providers located outside the European Economic Area for any of the above purposes and for system administration. The data protection and other laws of those countries may not be as comprehensive as those in the UK, but we will take steps to ensure that your privacy rights are respected.
In order to assess the terms of the insurance contract or administer claims, which arise, the insurer may need to collect data, which the Data Protection Act defines as sensitive (such as criminal convictions). If you purchase cover on this site, you will signify your consent to such information being processed by the insurer or its agents.
Insurers pass information to the Claims and Underwriting Exchange register, run by Insurance Database Services Ltd (IDS Ltd). The aim is to help insurers to check the information provided and also to prevent fraudulent claims. When your request for insurance is dealt with, the register may be searched. When you provide information about an incident (such as fire, water damage or theft) which may or may not give rise to a claim, information relating to that incident will be passed to the register. You can ask the insurer for more information about this.
Alan Boswell Group and associated companies within the Alan Boswell Group may use your information to keep you informed by post, telephone, e-mail or other means about products and services, which may be of interest to you. Your information may also be disclosed and used for these purposes after your policy has lapsed. If you do not wish your information to be used for these purposes please write to The Data Controller, Alan Boswell Group, Harbour House, 126 Thorpe Road, Norwich, NR1 1UL.
E-mails and any attachments are confidential and may contain legally privileged information. If you are not the intended recipient of an e-mail message from us, please telephone or e-mail us immediately, delete the message from your system and do not read, copy, distribute, disclose or otherwise use the e-mail message and any attachments
Communication by email is not secure as messages can be intercepted and read by someone else. Therefore we strongly advise you not to e-mail any information to us which if disclosed to unrelated third parties would be likely to cause you distress.
We will normally respond by email to requests that reach us via email in the first place, however, you must realise that there can be no guarantee of privacy. If you have any concern then please make it clear that you wish us to respond in a more secure way and provide your postal address or telephone number for the purpose.
Any email including its content may be monitored and used by the firm for reasons of security and for monitoring internal compliance. Email monitoring/blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you write or forward is within the bounds of the law.
Alan Boswell Group cannot guarantee that an email or any attachment is virus free or has not been intercepted and amended and you should perform your own virus checks.
Telephone calls may be recorded and the recordings used for fraud prevention, training and quality control.
The following will apply to data we hold about you:-
You should show this notice to anyone who has an interest in property insured under the policy
Cookies are small files placed on your computer’s hard drive, or in your browser memory, when you visit our website. It helps us speed things up for you when you come back. It tells us what parts of the site you visit, what you like and what’s most relevant to you. What cookies don’t do is store any personal or confidential information about you.
To ensure you get the best from our website, we advise that users keep cookies active on their machine whilst visiting our website.
You may not be able to access certain existing client features or apply for new products if you browse with cookies disabled.
In this section you will find information on what cookies may be set when you visit the Alan Boswell website and how to reject or delete those cookies.
Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
Please be aware that restricting cookies may impact on the functionality of the Alan Boswell website.
This is a list of the main cookies set by the Alan Boswell website, and what each is used for.
|_atuvc||Source: AddThis social sharing
|_utma||Source: Google Analytics
|_utmz||Source: Google Analytics
Info: These cookies are used to customise the your view and experience of the website.
Info: Used to store the anonymous tracking information about your visit to Alan Boswell.
The information stored:
• The referring website which brought you to Alan Boswell
• Pay-Per-Click (PPC) information holding which advert brought you to our site
• The affiliate that may have brought you to us
Type: Strictly Necessary
Info: This is a session cookie and provides a unique ID to track your session from page to page. This is important to enable us to remember your details as you view different pages.
This cookie is an essential part of the Alan Boswell website and if blocked or removed quotation / enquiry features will be unavailable.
|These cookies are used to track users as they progress through the website quote engines.|
Info: This cookie is used to store an identifier between enquiries and payments facilities.
|_ga||Source: Google Analytics
|_dc_gtm_UA-81429624-2||Source: Google Tag Manager
|gwcc||Source: Google Call Conversions
Alan Boswell uses a number of suppliers who also set cookies on the Alan Boswell website on its behalf in order to deliver the services that they are providing. If you would like more information about the cookies used by these suppliers, as well as information on how to opt-out, please see their individual privacy policies listed below.
|Google Analytics||Alan Boswell uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of Alan Boswell and compile reports for us on activity on this site.
Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using Alan Boswell, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
How to reject or delete this cookie
Cookies help us provide, and improve, our marketing communications – such as by personalising content, tailoring and measuring ads, and providing a better experience. While the facebook cookies we use may change from time to time as facebook improves and update they generally fall into the below categories of use:
Most of the cookies we use are session cookies, lasting only for the duration of your visit and are deleted when you close your browser. No personally-identifiable data is collected. These simply enable us to identify that the same person is moving from page to page.
We store and collect the following information via session cookies:
A unique ID to track your session from page to page, which is vitally important to enable us to keep you signed in whilst you service your accounts online and to keep your session open whilst you apply for new products.
An internal tracking cookie to allow the recording of source websites (referrers), specific campaign information and pay-per-click (PPC) campaign identifiers.
We also use certain cookies that are persistent, meaning that they last beyond your session enabling an enhanced user-experience when you return to the site.
This site uses Google Analytics (www.google.com/analytics) to allow us to track how popular our site is and to record visitor trends over time. Analytics uses a cookie to help track which pages are accessed. The cookie contains no personally-identifiable information, but it does use your computer’s IP address to determine where in the world you are accessing the site from, and to track your page visits within the site.
You can stop third party cookies (such as those we use for Google Analytics) being stored on your computer by blocking third party cookies from within your browser. Blocking these cookies will not impact your browsing experience.
You can also block all cookies through your browser – however, you may find that many areas of our site will no longer work so we would recommend against this.
For further information about managing and disabling cookies, you can refer to your browser’s help section or user guide. Alternatively, the Interactive Advertising Bureau has produced a guide (see www.allaboutcookies.org) which explains to users how cookies work and can be managed.